PKG.05 / KNOWLEDGE

Internal Knowledge Assistant

A private knowledge assistant trained on your Slack, Notion, Google Drive, SOPs and wikis. It answers the questions your team asks each other fifteen times a week. All data stays in your tenant. Nothing trains third-party models.

01 / The problem

Why this exists.

Knowledge lives in fifteen places. New joiners take months to get productive. Senior staff become answer machines for the same questions. Your wiki is either empty or out of date.

02 / Deliverables

What you get.

Everything below is scoped and signed before kickoff. No surprises on delivery day.

→ Multi-source ingestion

Slack, Notion, Google Drive, SharePoint, Confluence, GitHub, Linear connected.

→ Permissions-aware

Respects the source-system permissions. Users only see answers they are permitted to read.

→ Slack-native bot

Ask in any channel or DM. Summons the assistant with a mention or slash command.

→ Source-cited answers

Every answer cites the exact document, page, or message it came from.

→ Private deployment

Runs in your cloud (AWS, GCP, Azure) or ours with data isolation.

→ Freshness sync

Knowledge re-indexes automatically. No stale answers from an outdated wiki.

03 / Acceptance criteria

How we know it's done.

Written and signed at kickoff, so there is zero ambiguity on what "done" looks like before a single line of code is written.

  • Correctly answers 80 percent+ of a 50-question test set sourced from real team questions.
  • All answers include source citations.
  • Respects source permissions — confirmed with a 10-user role test.
  • Re-indexes new content within 15 minutes of publication.
04 / Who it's for

Built for these businesses.

Remote-first teams, regulated industries, companies with tribal knowledge, fast-growing teams onboarding new joiners every month.

Ready to get started?

Book a 15-minute call and we'll confirm the package fit. If it's not a fit, we'll tell you.